Online Privacy Statement
Royal Board Shop believes in keeping
your information confidential. With this in mind, we have adopted this Online
Privacy Statement. By using this Website, you agree to the collection, use and
disclosure of your personal information as described in this Statement. If you
do not, please do not use the Website. This Statement addresses:
Information
Collection
We do not sell products for purchase by children. We sell children's
products for purchase by adults. We do not direct the Website to, nor do we
knowingly collect any personal information from, children under the age of
thirteen. You must be 13 years of age or older to submit personal
information to us, including to register or place an order on the Website or
participate in one of our online promotions.
We only collect personal information
from you when you provide it to us, such as when you: (1) register; (2) place
an order; (3) complete a survey; (4) participate in one of our promotions; (5)
sign up for VIP, Star Club, or other brand loyalty membership; or (6) contact
us. The personal information we collect from you may include your name, age,
mailing address, daytime telephone number, cell phone number, e-mail address,
password and payment information. We may also combine the information you
provide to us with information we receive from third parties, such as address
update services.
Registration
We encourage you to register when shopping at our Website, however it is not
required. Our registration form requires users to give us
contact information (such as name, age, mailing address, daytime telephone
number, cell phone number, e-mail address and password). You must be 13
years of age or older to register. Registration helps us to provide you
with a quick and simple checkout experience. The customer contact information
you supply on the registration form will be used to contact you concerning the
status of an order or to answer your questions. In addition, unless you choose
to opt-out, it will be used to send you e-mail updates about upcoming sales,
contests, promotions and product information. You acknowledge and agree that
you are responsible for maintaining the confidentiality of your registration
information and password. You are responsible for all use of the Website
accessed through it. If you would like, you can also fill out a customer
profile. While it is not required, information obtained from the customer
profile questions helps us to learn more about our customers and is used to
improve our customers' shopping experience with us.
Use of
Information
We use the personal information we collect from you for the following purposes:
- To provide you with a quick and simple checkout
experience;
- To process your orders, to contact you concerning the
status of an order, to answer any of your questions, or to otherwise
contact you when necessary;
- To contact you about upcoming sales, promotions, and
product information;
- To allow you to participate in contests and other
promotions;
- To help us learn more about our site visitors and
customers and to improve their shopping experience and our business;
- To address problems with the Website, our business or
our products and services and to protect the security of the Website and
our business;
- To contact you about upcoming promotions and offers
from our partners; and
- Otherwise, as disclosed to you at the point of
information collection.
Disclosure
of Information
We may disclose your personal information as follows:
- To our Website hosting partners, and other parties who
assist us in operating our Website or conducting business, so long as
those outside parties agree to keep the information confidential.
- To comply with the law, to respond to governmental
inquiries or requests, to enforce our Website policies, or to protect our
or others' rights, property, or safety.
- To a third party advertising partner and its service
providers. The information we disclose may include your transactional
information with us. Our advertising partner makes the data we provide
anonymous and does not use your personal information such as your name,
address, email address, etc., in order to deliver advertising to you that
is tailored to your interests.
- Otherwise, with your consent.
As with any business, it is possible
that as our business develops, we might sell or buy online stores or other
assets. In such transactions, information about customers often is among the
transferred assets. Accordingly, in the unlikely event that our company or
substantially all of our assets are acquired by a third party, such information
may be one of the transferred assets.
We may share aggregate,
non-personally identifiable information about Website users with third parties.
Updating
of Information
In order to change or modify personal information previously provided by you,
please choose "My Account" and update your
information using the options on this page.
Changes
to our Privacy Statement
We may amend this Privacy Statement at any time. If we make any material
changes in the way we collect, use, and/or share your personal information, we
will notify you by sending you an e-mail at the last e-mail address that you
provided us, and/or by prominently posting notice of the changes on the Website
covered by this Privacy Statement. Any material changes to this Privacy Statement
will be effective upon the earlier of thirty (30) calendar days following our
transmittal of an e-mail notice to you or thirty (30) calendar days following
our posting of the notice of changes on the Website covered by the Privacy
Statement.
Please note that, at all times, you
are responsible for updating your personal information to provide us your
current e-mail address. In the event that the last e-mail address that you have
provided us is not valid, or for any other reason is not capable of delivering
to you the notice described above, our transmittal of the e-mail containing
such notice will nevertheless constitute effective notice of the changes
described in the notice.
In any event, changes to this
Privacy Statement may affect our use of personal information that you provided
us prior to our notification to you of the changes. If you do not accept these
changes in our use of your information, you must notify us prior to the
effective date of your wish to opt-out.
Cookies
and Pixel Tags
Royal Board Shop does place a feature called a "cookie" on your hard
drive. A cookie is a small data file that is sent to your browser from a web
server and stored on your computer's hard drive. A cookie may contain certain
information, such as a unique user session ID number, which is used to track
the page(s) you visited. This unique number allows us to keep track of your
order as you shop on our Website. Cookies also allow us to recognize registered
users when they visit, and to provide those customers with information relevant
to them.
If you register with us or order
from our Website, we use cookies to monitor and maintain information about how
you use our Website and what you buy. If you do not register or buy from the
Website, we may monitor and maintain information about your use of our Website
in order to improve your shopping experience. Our Website logs do generate
certain kinds of non-identifying site usage data, such as the number of visits
to our Website and pages viewed. This information is used for internal purposes
by technical support staff to provide better service to you.
Most Web browsers automatically
accept cookies, but you can usually change the configuration of your browser to
prevent this from occurring. Even without a cookie, you can still take
advantage of most of the features of our Website, including making a purchase,
but we will not be able to recognize you as a registered user unless you
log-in.
We may use pixel tags (web beacons)
on our Website, in our advertisements on other websites, and in our emails.
Pixel tags help us analyze our site users' behavior and evaluate the
effectiveness of our Website and our advertising campaigns. We may work with
service providers that help us collect and analyze this information. On our
Website, we may use pixel tags to collect information about your visit, such as
the pages you view, the links you click and other actions you take. In our
advertisements on other websites, we may use pixel tags to tell us when you
click on the ad and what, if any, action you take on our Website after that
(such as making a purchase). In our emails, we may use pixel tags to tell us
when you open, click on or take any other action with respect to the message.
Option to
Opt-out
At all times, you have the option of "opting out" of receiving future
e-mail marketing updates by sending us an e-mail with "unsubscribe"
in the subject line at store@royalboardshop.com. Even if you opt out, you may
continue to receive non-marketing e-mail messages from us, including, for
example, order confirmations.
Security
of Information
Royal Board Shop has security measures in place to protect against the loss,
misuse or alteration of the information you provide. We encrypt your personal
information, including your credit card number, when transmitting over the
Internet using triple key encryption technology by Secure Server Certification
Authority RSA Data Security Inc. US and a VeriSign SSL (Secure Socket Layer),
to safeguard your Internet transactions. VeriSign, Inc. is a leading provider
of Public Key Infrastructure and digital certificate solutions used by
enterprises, websites and consumers to conduct secure communications and
transactions over the Internet and private networks.
Browsers that allow for SSL
Technology Ordering from our Website require the use of an SSL-compliant
browser, such as Netscape 4.0 or later; Microsoft Internet Explorer 5.0 or
later; 5.0 AOL client for PCs; or the 5.0 AOL client for Macs. You will not
be able to use [Secure Mode] if you have an older version of an Internet
browser that does not support secure transactions, or if your computer is
located on a local area network (LAN) that uses a firewall that prohibits
secure transactions. If [Secure Mode] is not possible, please select one of our
off-line options to place your order.
Contests
Royal Board Shop may occasionally conduct contests on our Website in which we
ask participants for contact information, such as e-mail address or telephone
number. You must be 13 years of age or older to participate.
Participation in any contest is not mandatory. If you participate in a contest,
we may use this contact information to send you, when necessary, information
about the contest or our company. If you participate in a contest, and then
prefer not to receive information or be contacted by us, please contact us at
the Website or address listed below.
Contacting
the Website
Should you have any further questions regarding this Privacy Statement, the
practices of this Website, or your dealings with this Website, please:
- Contact our Customer Service Department at : store@royalboardshop.com;
or
- Write to us at:
Royal Board Shop
814 Edmonton Trail NE
Calgary, AB, T2E3J6
Links
to Other Websites
This Website contains links to other sites, which may have privacy policies that
differ from our own. We are not responsible for the privacy practices or
content of such other websites. Accordingly, we recommend that you review the
Privacy Statement posted on any website that you access through this Website.
The terms and conditions herein do not apply to any such linked websites. Royal
Board Shop does not endorse any linked websites, or the information, materials,
products or services that are contained in or accessible through such linked
websites. CCS disclaims all warranties, express or implied, with respect to the
information, materials, products and services that are contained in or
accessible through linked websites, including, but not limited to, implied
warranties of merchantability, fitness for a particular purpose or
non-infringement.
You acknowledge and agree that Royal
Board Shop is not responsible for the content, accuracy, legality, decency,
copyright compliance, privacy practices, security or any other aspects of any
such linked websites, and that the access or use of any such linked websites is
solely at your own risk, and you hereby waive any and all claims against Royal
Board Shop with respect to such linked websites.
